Hear how are agent handles conversations.
Start a live call and hear the agent on your own line.
I need to cancel tomorrow. My daughter's sick.
I can move her to Thursday at 4. Same dentist.
From blank page to live voice agent
Four moves. No engineering sprint. Your number stays yours.
From blank canvas to production-ready voice agent in hours.
Design deterministic conversation flows and run automated voice simulations before going live.
- Visual flow builder
Drag-and-drop visual canvas to map intents, branching logic, and variables with 0% AI hallucination.
- Voice simulation lab
Stress-test edge cases, customer objections, and mid-call language switches before touching a live line.
Plug directly into your existing business stack without custom code.
Bi-directional real-time data sync across your CRMs, calendars, ticketing desks, and internal databases.
- Native CRM & calendar sync
Query client files mid-call, verify accounts, and lock appointment slots on Cal.com, Calendly, or Google Calendar.
- No rip-and-replace
Connect natively with Salesforce, HubSpot, Freshdesk, Stripe, and 35+ enterprise applications out of the box.
Layer onto your telephony infrastructure with sub-second latency.
Deploy inbound reception or high-volume outbound campaigns on your existing phone lines with zero downtime.
- Universal PBX connectivity
Connect over secure SIP trunking to Cisco Webex, Yeastar, Asterisk, 3CX, Teams, or Twilio while keeping your numbers intact.
- Sub-second latency (~600ms)
Co-located speech models deliver human-grade response times, allowing callers to interrupt and barge in naturally.
Turn unmanaged call volume into structured, actionable intelligence.
Track live call performance, automate quality assurance across 100% of interactions, and enforce Law 25 compliance.
- Real-time observability
Follow active calls live with streaming transcripts, turn-taking metrics, and line-level latency diagnostics.
- 100% automated AI QA
Score resolution rates, detect hallucination risks, and extract structured post-call CRM data automatically.
Plugs into the CRM, calendar, and ticketing tools you already run on
Quantified outcomes from teams on the line
Committed to security, privacy and compliance
SOC 2
SOC 2 Trust Services Criteria for security, availability, and confidentiality, with controls designed to protect customer data and support the reliability of Vatel’s services.
ISO 27001:2013
Information security controls mapped to ISO/IEC 27001:2013, tracked alongside the 2022 edition during transition.
ISO 27001:2022
Information security management system aligned with the ISO/IEC 27001:2022 standard, covering information security controls, risk management, and continuous improvement.
GDPR
EU General Data Protection Regulation. Active in our compliance program. We process personal data under contract and support rights requests.
HIPAA
Vatel supports the protection of protected health information (PHI) and implements appropriate safeguards when serving healthcare customers.
Loi 25
Quebec Law 25 governs how we collect, use, and protect personal information. Call recordings and transcripts are treated as sensitive personal information.
Common Questions
We've shared some of our most frequently asked questions to help you out. Can't find the answer you're looking for?
Vatel AI is an AI voice agent platform for building, deploying, and managing phone agents that handle customer calls 24/7. You design conversation flows in a visual graph editor, connect them to your existing phone number and business systems, and deploy agents that sound human, follow your playbook, and scale instantly.
Yes. Vatel can be connected to your existing business phone number. You can keep your current number and route calls to the AI agent, or provision new numbers if required. This works with traditional PBXs, cloud phone systems, and SIP based telephony setups.
Unlike prompt-only solutions, Vatel uses a graph-based agent design that provides deterministic, reliable flows. We offer pre-call, in-call, and post-call logic built into the flow, native integration with existing phone systems, and support for complex, real-world integrations.
Absolutely. Vatel integrates seamlessly with popular CRMs like Salesforce and HubSpot, ERPs, databases, and various phone systems including Twilio, SIP, and Asterisk. We also support custom integrations via webhooks and APIs.
Most agents can be configured and deployed within hours, not weeks. Our visual graph editor makes it easy to design conversation flows without coding. You can simulate and iterate until the agent's behavior meets your expectations.
Yes, Vatel can handle unlimited concurrent calls. Unlike human agents who can only take one call at a time, our AI agents scale instantly to meet demand, ensuring zero wait times during peak hours.