Hear How Our Agent Handles Conversations.
Start a live call and hear the agent on your own line.
I need to cancel tomorrow. My daughter's sick.
I can move her to Thursday at 4. Same dentist.
From Blank Page to Live Voice Agent
Four steps, no IT project. You keep your number.
An Agent Built for Your Business, in a Few Weeks.
We learn how your calls work and design your agent.
- We map your calls
We map your calls on a visual board: questions, answers, and transfers. The agent follows your business rules.
- We test it before your customers
We simulate difficult calls (objections, accents, language switches) before going live.
Plug Directly into Your Tools Without Custom Code.
We connect it to your tools.
- Your CRM and calendar
During the call, the agent pulls up the customer's record and books directly in Cal.com, Calendly, or Google Calendar.
- Without changing your tools
Salesforce, HubSpot, Freshdesk, Stripe, and the other tools on the Integrations page.
On Your Current Line. The Agent Answers in About 0.6 Seconds.
We test it and take it live on your current line.
- Your phone system
Webex, Yeastar, Asterisk, 3CX, Teams, or Twilio, while keeping your numbers.
- Answers in about 0.6 seconds
A natural conversation, without an awkward silence, and the caller can interrupt the agent the way they would a person.
Every Call Transcribed, Summarized, and Scored.
We fine-tune it with you, with a Vatel 360 review.
- Watch live
See calls in progress, with a live transcript.
- 100% of calls scored
Every call is scored against your criteria, and the important details go into your CRM.
Plugs into the CRM, Calendar, and Ticketing Tools You Already Run On
Real Results from Our Customers
Committed to Security, Privacy and Compliance
Law 25
PIPEDA
SOC 2 Type II
ISO/IEC 27001:2022
HIPAA
Common Questions
We've shared some of our most frequently asked questions to help you out. Can't find the answer you're looking for?
Another question? sales@vatel.ai
Vatel provides an AI voice agent that answers your business phone 24/7, in each caller's language. The agent books appointments, answers common questions, and hands off to your team the calls that need a person. Our Montreal team designs it with you, connects it to your current line, and monitors it after launch.
Yes. You keep your number, your carrier, and your phone system. You choose when the agent answers: every call, only when your team is busy, or after hours. Vatel connects to most systems, including Webex, Microsoft Teams, Yeastar, 3CX, and Asterisk, and your customers won't notice any change.
With most solutions, you set up the tool yourself. With Vatel, our team builds the agent, connects it to your phone system and software, then fine-tunes it after launch. The agent follows your business rules, defined with you step by step, and hands off the call as soon as a question falls outside those limits.
Yes. Vatel connects to your CRM (such as Salesforce or HubSpot), your calendar, your helpdesk (such as Freshdesk or Zendesk), and any tool with an API. During the call, the agent pulls up the customer's record or books an appointment. After the call, it logs a summary and can trigger a follow-up, with no work for your team.
Your agent is live in a few weeks. We start by understanding your calls, then design the agent and connect it to your tools. We test it with you before launch and monitor the first calls to fine-tune it. You don't have to code anything: your role is mostly to explain how your business works.
Yes, as many calls as needed at the same time. A receptionist can only take one call at a time; the agent absorbs Monday morning rushes, daytime overflow, and evening calls. Your customers no longer get a busy signal or hold music, even during your busiest season.
Yes, and several other languages. The agent recognizes the caller's language from their first words and carries the whole conversation in that language, with no "Press 1 for French" menu. If the caller switches languages mid-call, the agent follows. It's especially useful for serving bilingual or tourist customers.
Yes. Vatel is fully compliant with Law 25 and follows PIPEDA. Calls and transcripts are encrypted in transit and at rest, and you choose how long they're kept, from 24 hours to 2 years. Our SOC 2 Type II audit is in progress.
Visit Our Trust Center →